Refund policy

Return & Refund Policy

We offer a 14-day return policy. You have 14 days after receiving your order to request a return.

To be eligible for a return, your item must be unused, in its original condition, and in its original packaging.

To start a return, please contact us at support@dashwrist.com. Do not send products back without contacting us first, as we will provide the appropriate return instructions.

Damaged or incorrect items
Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us as soon as possible with photos or videos so we can resolve the issue.

Order cancellations
Orders may be cancelled before they have been processed for shipment. Once an order has been processed or shipped, it can no longer be cancelled.

Refunds
Once your return is received and approved, your refund will be issued to your original payment method. Please allow your bank or card provider additional time to process the refund.

Original shipping costs, if applicable, are non-refundable unless the item arrived damaged, defective, or incorrect.